In the digital age, touch screen technology has been widely used in all walks of life, and railway stations are no exception. Touch screen technology in railway stations can provide more convenient, fast and intelligent services for the majority of passengers, making the travel process more pleasant and comfortable.
The function of touch screen technology applied to railway stations
1. Ticketing services
Ticketing at railway stations is the first and most important step for passengers travelling on trains. Touch screen technology can make ticketing more convenient and efficient. Touch screens in railway stations allow passengers to check train times, fares, remaining seats and book tickets by touching the screen, allowing them to choose their own travel options. In addition, passengers can also use the touch screen for identity verification and payment operations, avoiding the tedious process of waiting in line. This service is closely linked to the self-service ticket collection service, allowing passengers to enjoy a more convenient service.
2. Passenger information enquiry
The touch screen at train stations can provide passenger information enquiry functions. Passengers can check train arrival times, platform locations, traffic around the station and other information on the touch screen. With this function, travellers can be well prepared before travelling and be more relaxed, especially in case of bad weather to ensure normal travel.
3. Courier storage service
As an important public transport hub, some train stations offer courier storage services for passengers to store their luggage more conveniently. With the help of touch screens, passengers can find relevant locker information, and can independently select and book lockers, eliminating the need to queue for lockers for a long time.
So what are the reasons for the popularity of touch screens?
1. Increased station staff efficiency
Through the application of touch screen technology in railway stations, station staff can provide faster and more accurate service. Through self-service ticket refunds, self-service printing and other functions, the workload of station personnel is reduced. This will not only improve efficiency and accuracy, but will also avoid errors and disputes, enabling a fast, efficient and easy service.
2. Reducing service costs
Touch screen technology applied to railway stations can significantly reduce the cost of service, part of the business self-help completed, railway stations can save a lot of manpower and material costs. Because the touch screen can largely replace the work of the station auxiliary service staff, reducing the cost of human resources. At the same time, touchscreens in railway stations can actively promote special offers to consumers, and this service can also increase the revenue of the railway station to a certain extent.
3. Enhancing the passenger experience
With the use of touch screen technology in railway stations, passengers can enjoy a 24/7, intelligent service. Touchscreens allow passengers to access information more quickly and directly, as well as reducing human contact and enabling epidemic control. During busy holidays, public holidays and certain weather conditions, this service has already provided a large number of passengers with lockers, ticketing and information access, making the whole travel process smoother and more enjoyable.
4. Improving overall station efficiency
Touch screen technology applied to railway stations can provide granular data and statistics, providing more reliable and comprehensive data for station management and integrated planning. Based on this, railway stations can further improve the overall effectiveness of railway stations through data analysis using touch screen technology, planning and optimising urban public transport, enhancing accessibility and increasing the attractiveness of the city.
5. High security and more advanced management methods
With the traditional touch screen comparison, the touch screen has more significant advantages in terms of security, which has real-time monitoring of the terminal system to protect the security of the data operation in the device, and with security protection lock and administrator password settings, so it can also better protect the data security in the device, followed by the touch screen also uses more advanced management methods to allow better management of the data in the device.
6. Stylish and easy to move
Touch screen with its strong sense of style and the advantages of a strong consumer preference, its innovative and outstanding shape and appearance design to better integrate with the surrounding environment, and the equipment will be more convenient to move, its compact shape and light weight, in the case of not needing more than one person to help can easily achieve the shift operation.
7. User-friendly design and affordable price
Touch screen using finger touch operation, completely break the old keyboard constraints, mainly through a more humane operation design to allow users to greatly improve efficiency, in addition, because the touch screen price will be more reasonable, so it can also provide more affordable products for individual consumers to reduce their economic pressure to buy.